Q. How do I get started?
A. It’s easy! Just fill in the Enquiry Form. We get back to you within a day. You're in business within 72 hours!
Q. How much does it cost?
A. You only pay for what you use. We charge a reasonable percent on all permits sold plus a small transaction fee.
Q. Are there installation costs or fees I should be aware of?
A. No. It's free to start. All you need is to post our sign with the toll free number and website information clearly marked.
Q. Can I change rates or provide permit options?
A. Absolutely! Just send us an email, fax or phone call. Adjustments can be made in minutes. It’s that easy.
Q. How do I know who is authorized to park in my lot?
A. Easy! Just phone in or log on and give your access code. Our system will give you the plate numbers of authorized vehicles.
Q. Can I get detailed activity reports?
A. Yes. You can log on with your access code 24/7 and obtain an up-to-the-minute report. SwiftPark offers real time access to your lot activity and to your parking collections, so you always know who should be there and how much money you are making!
Q. How do I get paid?
A. Simple. We process the credit card transactions, subtract a small percentage plus a transaction fee, and then send you a cheque every month. You can log on 24/7 to get your permit reports and updates on revenue generated.
Q. What if there is a customer dispute?
A. We use the latest technology to help resolve disputes: All calls are recorded and all online purchases are logged to the second. Simply contact us to provide you with the information to handle the situation.
Q. What are SwiftPark Courtesy Cards?
A. In addition to Visa and MasterCard, SwiftPark offers courtesy cards for you to provide to your parking lot users. (Set up/transaction fees apply). The cards provide your tenants and their guests with a preset number of complimentary parking permits each month.
Q. What are SwiftPark Corporate Cards?
A. Hotels and Motels rarely want to charge their guests for parking. SwiftPark Corporate Cards provides them with an easy way to manage parking without charging guests. Staff simply input guest license plate numbers online to keep your security company or parking enforcement provider updated on which vehicles are authorized to be on your property.
There are no up-front fees; we only collect based on usage!
SwiftPark instant paperless parking. It's quick, it's simple, it's convenient.
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